Privacy Policy
Effective Date: August 2023
Company Name: MONOS Technology
Website: www.monostechnology.co.uk
1. Introduction
MONOS Technology ("we", "our", "us") is committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains how we collect, store, use, and share your personal information in accordance with the UK GDPR and Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Details: Name, email address, phone number, company name.
Business Information: Project details, payment preferences, business goals.
Technical Information: IP address, browser type, device information, referral URLs, and browsing data through cookies.
Communications: Emails, feedback, and customer service interactions.
3. How We Use Your Information
We use your data to:
Provide services and support related to your project.
Communicate updates, invoices, project feedback, and technical notifications.
Improve our services, website, and user experience.
Send occasional marketing emails (only if you’ve opted in).
Comply with legal and regulatory obligations.
4. Data Sharing & Third Parties
We may share your data only with trusted third parties such as:
Payment processors (e.g., Stripe, PayPal)
Hosting providers and cloud platforms
Project management tools (e.g., Trello, Notion)
All third parties operate under strict confidentiality agreements.
We do not sell, rent, or share your personal data for commercial gain.
5. Data Storage & Security
We use industry-standard security protocols and encryption to protect your data. Access is restricted to authorised personnel only. Data is stored on secure servers in the UK/EU in compliance with GDPR.
6. Your Rights
You have the right to:
Access and correct your personal data
Request deletion of your data
Withdraw consent at any time
File a complaint with the UK Information Commissioner’s Office (ICO)
